Support
Meowntain Support
Last updated: 27 September 2026
Something not working, or just want to say hi? Write to meowntain@msxsoftware.com and a real person will reply, usually within a couple of days.
My climb isn't going up
Meowntain counts the flights of stairs and workout elevation recorded in Apple Health. Check that Health access is on: Settings → Health → Data Access & Devices → Meowntain, and allow Flights Climbed and workout data. Your iPhone records flights climbed on its own as you carry it; an Apple Watch adds more. Pull down on the Climb tab to refresh.
How do I play Meow Adventure?
Tap the cat on the Climb tab and a "Play?" bubble appears — tap it to start. Drag left and right to steer across the ice, tap to jump over wide holes, and grab the fish for bonus distance. Tap the × to go back to your climb.
No sound?
Sound is off by default. Tap the speaker icon at the top of the Climb tab to turn the purr and game sounds on.
Tips
Tips are optional, one-time thank-yous — they don't unlock or change anything. Purchases are handled by Apple; for a refund, use reportaproblem.apple.com.
Your data
Everything stays on your device — no account, no server, no network. See the privacy policy for details.